ARCY AI
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App

App identity, message-content privacy, deactivation, and deleting an app for good.

Settings > App covers your app's own identity and its most consequential switches.

Identity

  • App icon: admin-only upload (PNG, JPEG, WEBP, or SVG), up to 5MB.
  • Name: required.
  • Slug: used in dashboard URLs (/app/your-slug/...). It follows the app name as you type, so renaming the app updates the slug field live. Type in the Slug field to set it yourself, and it stops following the name until you leave the page. Whatever the field shows is what gets saved, so check it before saving a rename. Lowercase letters, numbers, and hyphens only. Slugs are unique across ARCY: if the one you're saving is already taken you'll be told, and you pick another. When the slug changes on save, you're redirected to the new URL.

There is no Save button. A bar appears at the bottom of the page as soon as you change something, showing how many unsaved changes you have, with Discard and Save changes. Saving confirms with a toast.

Data privacy

Store message content, on by default. On: ARCY stores what users type in the widget, to power conversation history and insights. Off: ARCY keeps only usage metadata (which mode, which page, timing) and never stores the message text.

For workspaces on a consent-required policy, a workspace-wide, one-time consent toggle gates sending your product structure or Sources content to a model for semantic processing. Once granted, its date is shown; it doesn't need renewing.

Deactivate

A full kill switch, separate from deletion. Turning it on stops ARCY from responding in this app entirely, even though arcy.js stays integrated in your codebase. Nothing is deleted: your history, conversations and analytics stay untouched, and it's reversible any time.

A deactivated app keeps its normal data retention. Conversations still age out after 12 months exactly as they would on an active app, so pausing an app never holds your end users' message text longer than it would otherwise be held.

Danger zone

Deleting an app is permanent and destroys all associated data. Any site still loading its keys stops working immediately. You confirm by typing the exact app name.

See also

  • Environments: the Token/Secret pairs this app's environments issue

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