Privacy
Data retention
How long each type of data is kept, and how to delete your account.
| Data type | Retention |
|---|---|
| Session events | Retained while your account is active |
.arcy/ knowledge graph | Stored server-side, updated on each arcy push |
userId and role | Retained while your account is active |
To delete your account, email contact@arcyai.com. We process deletion requests within 30 days.
If your organization has a specific data-erasure requirement (for example, a named end user's full record under GDPR or CCPA), tell us at the same address so we can confirm scope with you directly rather than assume it.